tanah189 Privacy Policy

This page describes what we collect when you use tanah189 and how we keep that data protected. We gather information necessary to operate our sportsbook, live-dealer tables, and slot games—including identity details for account verification, payment information for deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment, and behavioural data to detect fraud and comply with anti-money-laundering rules.

We at tanah189 do not sell or share your personal data with marketers or third parties outside our payment and compliance processors. Your email, phone number, and betting history remain confidential. We use encryption and regular security audits to protect stored data. This policy applies to all tanah189 users accessing our platform from supported jurisdictions where our services are legally permitted.

Our commitment is transparency. We explain exactly what data we collect, why we need it, how long we keep it, and what rights you have. If you have questions about your privacy on tanah189, contact our support team via the details at the end of this page.

What We Collect on tanah189

We collect data in three categories. First, identity information: your name, date of birth, address, phone number, and government-issued ID number. This is mandatory for account verification and compliance with Indonesian anti-money-laundering regulations. Second, payment data: your banking or e-wallet details used to process deposits and withdrawals. We do not store full payment credentials on our servers; instead, third-party payment processors (PCI-DSS compliant) manage sensitive card or account numbers. Third, usage data: your IP address, device type, browser, bet history, game selections, and login timestamps. We use this to detect fraud, personalise your experience, and analyse platform performance.

We also collect cookies and tracking pixels on tanah189 to remember login state, measure website traffic, and recognise returning users. You can disable non-essential cookies in your browser settings, though some features may not function optimally. Our payment partners may set their own cookies during transactions; we do not control those. If you use tanah189 from Jakarta, Surabaya, Bandung, or Medan, your location may be logged for regional compliance purposes.

How We Use Your Data on tanah189

We use collected data for account management, payment processing, fraud detection, and regulatory compliance. Your identity details are verified against government records to confirm you are a real person and not operating multiple accounts. Payment information is transmitted to our processors to execute deposits and withdrawals. Betting history is retained to settle wagers, calculate cashouts, and generate your account statements.

We analyse aggregated (anonymised) usage data to improve tanah189's design, speed, and game selection. If we suspect fraud—such as multiple accounts from one IP, unusual withdrawal patterns, or betting that matches known money-laundering tactics—we freeze the account pending investigation. During holidays like Idul Fitri or Imlek, we may slow withdrawal processing if our compliance team flags accounts for review. We do not use your data for marketing emails unless you opt in explicitly.

Third-Party Processors and Data Transfers

tanah189 uses third-party services for payment processing, identity verification, and fraud detection. These processors may be located outside Indonesia—our payment gateways sit in regional hubs across Southeast Asia and beyond. We require all processors to sign data-protection agreements (DPAs) ensuring they meet our security standards. Your data is encrypted in transit and at rest on processor servers.

Our live-dealer studios are hosted on content delivery networks (CDNs) that may cache video feeds across multiple countries. No personal information is embedded in live-dealer streams. If you withdraw via a bank like BCA or e-wallet, that institution receives only your account number, name, and withdrawal amount—tanah189 does not send betting history or identity details to your bank.

Data Retention and Deletion on tanah189

We retain identity and payment records for as long as your tanah189 account is active, plus seven years after closure (to comply with Indonesian financial-record laws). Betting history is kept for account settlement and dispute resolution. If you request account deletion, we anonymise most data—your name and contact details are removed, but transaction records remain for audit purposes. Deletion may take up to 30 days to process across all our systems.

You can request data deletion or correction by contacting our support team with your account details. We will respond within 10 business days. Incomplete requests (missing account ID or verification info) may be denied to prevent impersonation. If you dispute a wager settlement or a withdrawal was declined, we may retain relevant data longer to investigate your claim.

Security and Compliance on tanah189

We at tanah189 encrypt all data transmissions using TLS (Transport Layer Security) 1.2 or higher. Our servers are housed in secure data centres with physical access controls, firewalls, and intrusion detection. We conduct annual security audits and penetration tests to identify vulnerabilities. Staff with access to personal data are background-checked and bound by confidentiality agreements.

tanah189 complies with Indonesian data-protection standards and international security benchmarks. We do not guarantee absolute security—no online system is impenetrable—but we maintain industry-standard protections. If a data breach occurs, we will notify affected users within 72 hours and cooperate with relevant authorities. Breaches of payment data are reported to our processor and to affected payment institutions (Mandiri, e-wallet, etc.) as required by law.

Cookies and Tracking on tanah189

We use essential cookies to maintain login sessions and remember your account preferences. Marketing cookies (optional) track your behaviour to show relevant game suggestions. Analytics cookies measure site traffic to improve tanah189's performance. Third-party cookies from mobile banking, local payment, online payment, and other payment partners are set when you transact; we do not control these. You can delete all cookies via your browser settings, but you may need to re-login and re-verify payment methods.

We do not track you across other websites (no cross-site tracking). Advertising networks may see you viewed tanah189, but they do not see your betting history or account balance. If you prefer no cookies, you can use your browser's "Do Not Track" signal, though we cannot guarantee all third parties honour this request.

Contact and Privacy Officer

If you have questions about our privacy practices, contact our support team:

• Email: [email protected]
• Live chat: Available during business hours via the tanah189 app and website
• Mailing address: Request via live chat for verified users

We process privacy requests within 10 business days. Our data-protection officer reviews compliance matters and can be contacted through our support channel. This policy was last updated January 2025 and applies to all tanah189 users in supported jurisdictions. We may update this policy if legal requirements change; any material changes will be notified via email to your registered account address.

By using tanah189, you consent to this privacy policy. If you do not agree, do not create an account or access our platform. Our services are available only where local law permits; users are responsible for verifying compliance with their own jurisdiction's data-protection and gaming regulations.